Contact support
The fastest way to reach us is email. We read every message and typically reply within one business day.
Include the email address on your account and, for a question about a scan, an alert or an import, the name of the scan or the broker file you used. It helps us answer in one reply.
Already have an account
Logged-in users can get help directly from the dashboard. Open the help panel to find guides on scans, alerts, CSV import and billing, and to send a message that is linked to your account, so we can see your settings without asking you to repeat them.
- Billing changes, plan switches and seats are self-serve in the dashboard.
- Cancelling stops the next renewal and is available under billing settings.
- For refunds, see the refund policy.
Answers you might need right away
Many common questions are answered in the day trading software FAQ, on the pricing page and on the security page. DayTradingSoftware is a software tool, so we cannot give advice about specific stocks or trades.